Privacy Policy

Last updated: August 2026

Study Daskare Ltd ("we," "us," "our," "Daskáre," "StudyDaskare") operates the website studydaskare.com and provides educational programmes, courses, and related services (the "Services"). This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have regarding it.

We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable Bulgarian data protection law.

1. Who We Are

If you have questions about this policy or how we handle your data, contact us using the details above.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect:

3. How We Use Your Data

We use your personal data to:

• Process admissions and course enrollments
• Deliver course content, track progress, and issue certificates
• Process payments and manage billing
• Respond to enquiries and provide customer support
• Send administrative communications (confirmations, password resets, policy updates)
• Send marketing communications, where you have opted in (you may unsubscribe at any time)
• Detect and prevent spam, fraud, and abuse
• Improve our website and Services through analytics
• Comply with legal, regulatory, and accreditation obligations

4. Legal Basis for Processing (GDPR)

We process your data under one or more of the following legal bases:

• Contract — to enroll you in a course, process payment, and deliver Services you've requested
• Consent — for marketing emails, non-essential cookies, and optional data (e.g., profile photo)
• Legitimate interest — for site security, fraud prevention, and improving our Services
• Legal obligation — for record-keeping required by educational, tax, or accreditation authorities

You can withdraw consent at any time where consent is the legal basis (e.g., unsubscribing from marketing emails).

5. Who We Share Your Data With

We do not sell your personal data. We may share it with:

• Payment processors (e.g., Stripe, PayPal, or similar) to process course payments
• Learning management / e-commerce platform providers (e.g., WooCommerce and associated plugins) that power our course delivery and checkout
• Email/marketing service providers if you subscribe to updates
• Spam-detection services for comment moderation
• Gravatar (Automattic) — if you leave a comment, an anonymized hash of your email may be checked against Gravatar's service. See their policy: automattic.com/privacy
• Analytics and cookie-consent providers to understand site usage and manage your cookie preferences
• Accreditation bodies, partner institutions, or authorities, where legally required or necessary for your academic record
• Professional advisors (legal, accounting) where necessary

We require all third parties to respect the security of your data and treat it in accordance with the law.

6. International Data Transfers

Some of our service providers (e.g., payment processors, email tools, hosting) may be located outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfer to countries recognized as providing adequate protection.

7. Cookies

We use cookies and similar technologies to operate the site and improve your experience. Categories include:

• Necessary cookies — required for core site functionality (e.g., secure login, cookie consent preferences). Always active.
• Functional cookies — enable features like content sharing and third-party tools.
• Analytical cookies — help us understand visitor behavior (page views, bounce rate, traffic sources).
• Advertisement cookies — used to deliver relevant ads and measure campaign performance.

When you first visit the site, you can manage your preferences through our cookie consent tool ("Customize," "Accept All," or "Reject All"). You can change your choices at any time via the cookie settings icon.

Additional cookie behavior:

• If you leave a comment, you may opt to have your name, email, and website saved in a cookie for convenience (lasts 1 year).
• Login cookies persist for 2 days (or 2 weeks with "Remember Me"); screen-option cookies last 1 year.
• A temporary cookie checks whether your browser accepts cookies and is discarded when you close your browser.

8. Data Retention

• Comments are retained indefinitely to recognize and approve follow-up comments automatically.
• Account and course data are retained for as long as your account is active, and afterward as required for academic record-keeping, accreditation, or legal obligations.
• Payment records are retained as required by applicable tax and accounting law.
• Marketing data is retained until you unsubscribe or request deletion.

When data is no longer needed, we securely delete or anonymize it.

9. Your Rights Under GDPR

If you are located in the EEA/UK (or otherwise protected by GDPR), you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data ("right to be forgotten"), subject to legal retention obligations
• Restrict or object to certain processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time (without affecting prior lawful processing)
• Lodge a complaint with your local data protection authority (in Bulgaria: the Commission for Personal Data Protection, cpdp.bg)

To exercise any of these rights, contact us at office@studydaskare.com.

10. Children's Privacy

Some of our programmes may be relevant to prospective students under 18 (e.g., foundation pathways, exam preparation). Where we knowingly collect data from a minor, we do so with appropriate parental/guardian consent and limit collection to what is necessary for admissions and course delivery. If you believe we hold data about a child without appropriate consent, contact us and we will address it promptly.

11. Data Security

We implement technical and organizational measures (encryption, access controls, secure hosting) to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Embedded Content

Pages on this site may include embedded content (e.g., videos, articles). Embedded content behaves exactly as if you visited the third-party website directly, and that site may collect data about you, use cookies, and track your interaction with the content.

13. Media Uploads

If you upload images (e.g., in comments or forms), avoid including images with embedded location data (EXIF GPS), as this data can be extracted by other visitors.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top will indicate the most recent revision. Significant changes will be communicated via the website or email where appropriate.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact: